SHIPPING POLICY

LAST UPDATED: MARCH 23, 2022

THANK YOU FOR SHOPPING AT BYOSO.

THE FOLLOWING TERMS ARE APPLICABLE FOR ANY PRODUCTS THAT YOU PURCHASED WITH US.

Interpretation and Definitions

INTERPRETATION

THE WORDS OF WHICH THE INITIAL LETTER IS CAPITALIZED HAVE MEANINGS DEFINED UNDER THE FOLLOWING CONDITIONS. THE FOLLOWING DEFINITIONS SHALL HAVE THE SAME MEANING REGARDLESS OF WHETHER THEY APPEAR IN SINGULAR OR IN PLURAL.

DEFINITIONS

FOR THE PURPOSES OF THIS RETURN AND REFUND POLICY:

  • COMPANY (REFERRED TO AS EITHER “THE COMPANY”, “WE”, “US” OR “OUR” IN THIS AGREEMENT) REFERS TO BYOSO, 2/24-26 FRANCIS ST, MELBOURNE 3000.
  • GOODS REFER TO THE ITEMS OFFERED FOR SALE ON THE SERVICE.
  • ORDERS MEAN A REQUEST BY YOU TO PURCHASE GOODS FROM US.
  • SERVICE REFERS TO THE WEBSITE.
  • WEBSITE REFERS TO BYOSO, ACCESSIBLE FROM WWW.BYOSO.CO
  • YOU MEANS THE INDIVIDUAL ACCESSING OR USING THE SERVICE, OR THE COMPANY, OR OTHER LEGAL ENTITY ON BEHALF OF WHICH SUCH INDIVIDUAL IS ACCESSING OR USING THE SERVICE, AS APPLICABLE.

Shipping Times and Fees

SHIPPING TIMELINE:

ONCE YOU PLACE AN ORDER ON OUR WEBSITE, THE ORDER WILL BE PROCESSED AND SHIPPED WITHIN 2 BUSINESS DAYS.

ORDER PLACED ON FRIDAY NIGHT, SATURDAY, SUNDAY, MAJOR HOLIDAYS AND/OR COMPANY CLOSURES WILL NOT BE FULFILLED UNTIL THE FOLLOWING BUSINESS DAY.

DELIVERY TIMELINE:

BYOSO SEND ALL PARCELS VIA SENDLE. EACH ORDER WILL BE ACCOMPANIED BY A TRACKING EMAIL FOR BUYERS TO FOLLOW THEIR PARCELS DELIVERY ROUTE ALONG WITH AN ETA.

EXPECTED DELIVERY TIMES (GUIDE ONLY):

  • METRO MELBOURNE: 3-5 BUSINESS DAYS
  • INTERSTATE: 7 – 12 BUSINESS DAYS
  • INTERNATIONAL: 15-30 BUSINESS DAYS

IT DOES NOT TAKE INTO CONSIDERATION ANY ISSUE THE SHIPPING CARRIER MAY HAVE WITH THE PACKAGE. PLEASE DO NOT HESITATE TO CONTACT US IF YOU BELIEVE THERE IS AN ISSUE WITH YOUR TRACKING AND WE WILL DO OUR BEST TO HELP.

SHIPPING IS CHARGED AT A FLAT RATE:

  • WITHIN AUSTRALIA: $10
  • INTERNATIONAL: $20

CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT YOUR ORDER OR SHIPMENT TIMES, PLEASE CONTACT US:

Shipping Policy

Last updated: March 23, 2022

Thank you for shopping at BYOSO.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to BYOSO, 2/24-26 Francis St, Melbourne 3000.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to BYOSO, accessible from www.byoso.co
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping Times and Fees

Shipping Timeline:

Once you place an order on our website, the order will be processed and shipped within 2 business days.

Order placed on Friday night, Saturday, Sunday, major holidays and/or company closures will not be fulfilled until the following business day.

Delivery Timeline:

Byoso send all parcels via SENDLE. Each order will be accompanied by a tracking email for buyers to follow their parcels delivery route along with an ETA.

Expected delivery times (Guide Only):

  • Metro Melbourne: 3-5 Business Days
  • Interstate: 7 – 12 Business Days
  • International: 15-30 Business Days

It does not take into consideration any issue the shipping carrier may have with the package. Please do not hesitate to contact us if you believe there is an issue with your tracking and we will do our best to help.

Shipping is charged at a flat rate:

  • Within Australia: $10
  • International: $20

Contact Us

If you have any questions about your order or shipment times, please contact us: